e-commerce solutions

The design considerations of websites are amplified when considering their use for e-commerce. Some of the primary considerations are security, ease of use, business integration and marketing.

business integration

It is crucial that the e-commerce solution include interfaces to the normal business functions such as sales, distribution, accounts and customer services. Ease of use should extend to ease of delivery. Any problems customers may have require to be handled just as efficiently as in the 'real' world.

ease of use

To increase initial and repeat sales, it is essential that the user finds the purchasing process as easy as possible. Design of shopping baskets, access to sales related information and order confirmation processes are all critical.

e-commerce security

Whether an e-commerce site is aimed at consumers or other businesses, security is a prime consideration. Users are familiar with press stories highlighting security flaws on an almost weekly basis. User reassurance has to be practised to overcome this fear. We can set up secure payment systems and assist with credit card authorisations and merchant account applications.

e-commerce marketing

There are some special marketing techniques for e-commerce both to attract the initial purchase and to develop future sales.

photographic services

We can provide a full photographic service for the recording of premises and products.